Terms and Conditions
RETURN TERMS
Due to the nature of our products, we are unable to receive returns on products that have been used. This would present a health concern and disallow us from selling these products as 'new.' We will, however, receive returns on products that are in a new, unused condition.
RETURN POLICY
Product(s) must be returned to us within ten (3) calendar days of receiving date. Product(s) must be accompanied by a Product Return Form.
Product(s) returned for any reason other than the product(s) being defective, damaged during shipping or erroneously-shipped will: Be shipped at the customer's expense. Incur a fifteen percent (15%) restocking fee. Be eligible for store credit or credit card refund (minus any applicable restocking fee).
Please note that we will not refund any shipping, handling or insurance charges.
Due to the nature of our products, we are unable to receive returns on products that have been used. This would present a health concern and disallow us from selling these products as 'new.' We will, however, receive returns on products that are in a new, unused condition.
RETURN POLICY
Product(s) must be returned to us within ten (3) calendar days of receiving date. Product(s) must be accompanied by a Product Return Form.
Product(s) returned for any reason other than the product(s) being defective, damaged during shipping or erroneously-shipped will: Be shipped at the customer's expense. Incur a fifteen percent (15%) restocking fee. Be eligible for store credit or credit card refund (minus any applicable restocking fee).
Please note that we will not refund any shipping, handling or insurance charges.